Privacy Policy

Introduction

ResumeCraft AI ("we," "us," or "our") operates the ResumeCraft AI website and application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this Privacy Policy carefully. By accessing and using ResumeCraft AI, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Account Information: When you create an account, we collect your name, email address, and password (hashed).

Resume Data: We store the resumes you create, including personal details, work experience, education, and skills. This data is encrypted and stored securely.

Payment Information: We process payments through third-party payment providers (Stripe, Flutterwave, Razorpay). We do not store full credit card numbers.

Usage Data: We collect information about how you interact with our service (e.g., pages visited, features used, time spent). This helps us improve the product.

Device Information: We may collect information about your device, browser, and operating system.

How We Use Your Information

• • To provide, operate, and improve our service
• • To process payments and send billing information
• • To send service-related announcements and support messages
• • To respond to your inquiries and provide customer support
• • To analyze usage patterns and improve user experience
• • To detect, prevent, and address fraud or security issues
• • To comply with legal obligations

Data Security

We implement comprehensive security measures to protect your personal information, including:

• • HTTPS encryption for all data in transit
• • AES-256 encryption for sensitive data at rest
• • Secure password hashing (bcrypt)
• • Regular security audits and penetration testing
• • Access controls and authentication requirements

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Resume Data

Your resume data is private and belongs to you. We do not sell, share, or use your resume content for any purpose other than to provide our service. Your data is only accessed by:

• • You (the account owner)
• • Our AI system (when you request AI features)
• • Our support team (only if you contact support for help)

When you use our AI features (resume generation, bullet enhancement, cover letter writing), your resume content is sent to OpenAI's API. OpenAI may use this data according to their privacy policy. You can disable AI features if you prefer not to share your data.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• • Session cookies for authentication and preferences
• • Analytics cookies to understand how you use our service
• • Functional cookies to remember your choices

You can disable cookies in your browser settings, but some features may not work properly without them.

Third-Party Services

We use third-party services for analytics, error tracking, and session replay:

• • Sentry: Error tracking and performance monitoring
• • Datadog: Analytics and session replay
• • Payment processors: Stripe, Flutterwave, Razorpay

These services have their own privacy policies. We encourage you to review them.

Data Retention

We retain your data as long as your account is active. When you delete your account, we delete all associated data within 30 days, except where required to retain by law.

Your Rights

Depending on your location, you may have rights regarding your data:

• • Right to access your data
• • Right to delete your data
• • Right to correct inaccurate data
• • Right to data portability
• • Right to opt-out of certain processing

To exercise any of these rights, use the contact form.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, use the contact form.